The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Strategic Leadership and Team Collaboration:
Support the account management team by following established frameworks and: processes to deliver consistent service across accounts
Share best practices and customer insights with teammates
Participate and lead in cross-functional projects to help deliver strong client outcomes
Client Portfolio Management:
Lead strategic relationships with Flexport's significant accounts, ensuring: exceptional service delivery and partnership at various stakeholder levels
What they're looking for
- Manage relationships with key client decision-makers, positioning yourself as: a trusted strategic advisor who understands their business challenges and opportunities
- Build strong working relationships with day-to-day client contacts and grow: connections with senior stakeholders over time
- Support initiatives that improve clients’ supply chain operations
- Develop and implement strategic account plans that align with both client: objectives and Flexport's growth goals
