Account Manager | Mid-MarketActive$175K–$240K

The opportunity

Centralized home-office equipment ordering

What you'll do

  • Build and nurture strong relationships across 150+ existing high-value: mid-market customers to better achieve their needs and manage all reporting of health within accounts

  • Develop deep, multi-threaded relationships with decision makers at your customers

  • Drive spend across your book of business by owning retention, adoption,: expansion within existing products, and growth across your your accounts

  • Lead Executive Business Reviews within your portfolio to identify: opportunities for growth and collaborate with clients on strategy and upcoming product releases

  • Execute successful launches of the Ramp platform across top-tier accounts in: partnership with our Account Executive and Customer Activation teams

  • Collaborate with product, support, and marketing teams to provide informed: recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

What they're looking for

  • Minimum 4 years of new business sales or account management experience in a B2B organization
  • Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
  • Excellent verbal and written communication skills, as well as interpersonal skills
  • Organizational, project management, and time management skills