The opportunity
Product Operations sits at the center of how our Product and wider R&D teams work. We help create the systems, practices, and connections that allow teams to focus on solving the right problems and delivering great products.
What you'll do
Build and continuously improve our backlog of AI opportunities across R&D,: helping teams identify, prioritize, and sequence the jobs where AI can have the greatest impact.
Take ambiguous problems from initial discovery through to delivery: understand the user and workflow, explore options and trade-offs, design the right system, build or coordinate implementation, test, document, launch, measure, and improve.
Design simple, AI-native solutions that fit naturally into how people work.: You'll know when a prompt is enough—and when the problem calls for a workflow, integration, agent, database, or custom application.
Help R&D get more value from enterprise AI tools such as Glean and Claude,: partnering with IT and InfoSec on areas including access, configuration, connectors, enablement, and support.
Own the lifecycle of the AI systems within your portfolio, including: automations, skills, agents, and internal web applications.
Establish practical approaches to evaluation, testing, reliability,: observability, security, and maintenance—using evidence and feedback to improve systems over time.
What they're looking for
- Partner with teams across R&D to uncover needs, unblock delivery, clarify: ownership, and bring the right experts into the work.
- Help run and evolve our R&D AI governance and enablement practices, giving: leaders better visibility into active work, risks, adoption, and outcomes.
- Participate in Typeform's broader AI governance efforts as an R&D contributor.
- Work with Finance and other partners to improve visibility into AI tool: usage, spend, and value, helping inform investment decisions.
