Associate, Inquiries and InvestigationsActive$97K–$127K
The opportunity
Hi, we're Oscar. We're hiring an Associate, Inquiries and Investigations to join our Provider Data Operations team.
What you'll do
Leads the end-to-end management of cross-functional implementations and: projects—including project plan creation, stakeholder engagement, edge case mitigation, and on-time completion—to enhance processes and execute data corrections that directly impact directory accuracy and filing submissions.
Evaluates departmental performance by creating, gathering, analyzing, and: interpreting data to inform technology-enabled solutions, establish departmental key metrics, and implement mitigation strategies that ensure quality and financial discipline
Collaboratively works with leadership, peers, and internal/external: stakeholders to investigate risks and escalations, formulate proactive strategies, and partner across teams on continuous improvement action plans through final release to production
Mentors team members and promotes colleagues' professional growth, fostering: team collaboration and driving mindset shifts necessary to optimize operational efficiency and achieve departmental targets
Compliance with all applicable laws and regulations
Other duties as assigned
What they're looking for
- A bachelor's degree or 3+ years commensurate experience
- + years of professional experience in payer or provider healthcare: contracting, provider network management, healthcare operations, or a related field
- + years of experience using data software such as Excel, SQL or other data analytics tools
- + years of experience with end to end project management
