Associate Manager of OperationsPosted today

Benefits & Compensation for U. S.

What you'll do

• Lead the daily execution of transportation operations for the dedicated: account, running the tactical playbook daily and remaining self-sufficient.

• Ensure key operational activities—including load coverage, 95% on-time: service, dray team load building, and delivery updates—are completed accurately and on time.

• Monitor team performance and hold team members accountable for service: expectations, operational execution, and company policies.

• Train, coach, and develop your team through regular 1:1s, performance: reviews, mentoring, and ongoing feedback while actively encouraging team morale.

• Maintain strong relationships with client stakeholders, dedicated carrier: managers, 3PL teams, and internal partners through proactive communication and issue resolution (being an over-communicator).

• Proactively identify, communicate, and resolve issues related to service,: process execution, customer satisfaction, and operational performance.

What they're looking for

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• + years of relevant transportation, logistics, or supply chain experience.
• + years of leadership experience.
• Previous experience supporting large-scale CPG manufacturing supply chains.
• Familiarity across major transportation modalities (Intermodal, Truckload,: LTL, and Rail), plus Dock Scheduler.
• Strong data mining and analytical experience, including data extraction,: modeling, and visualization using tools such as Tableau, Excel, and Google Sheets.
• Demonstrated strengths in analytical problem-solving, process optimization,: and customer relationship management.