The opportunity
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
What you'll do
Scheduling & Workforce Planning Support Owns the depot schedule — building,: maintaining, and adjusting shift coverage across all teams to ensure the depot is consistently staffed and operationally ready.
Monitors attendance, manages real-time coverage gaps, and proactively: addresses workforce trends before they become operational problems.
Partners with the Operations Manager on workforce planning, surfacing: scheduling risks and recommendations with enough lead time to act.
Training Program Execution & Certification Compliance Owns the planning and: coordination of training program execution across all shift teams — ensuring Fleet Operations Associates and Fleet Operations Leads are scheduled, prepared, and on track to complete required partner certifications, safety refreshers, and qualification renewals.
Maintains certification and qualification records for the team, flagging: upcoming renewals and escalating compliance risks to the Operations Manager before they become audit findings.
Partners with the Program Lead Trainer to ensure qualified trainers are in: place, training resources are available, and delivery stays consistent across shift teams.
What they're looking for
- Floor Execution & Quality Standards Lead the day-to-day execution of: critical operational systems and processes for our 24/7 AV fleet management operations, including depot layout adherence, vehicle flow (charging, cleaning, maintenance, staging, diagnostics), parts management, and data handling.
- Serves as the operational authority during mid shifts: directing Fleet Operations Leads and Fleet Operations Associates on task execution, resolving workflow conflicts, and holding the floor accountable to depot performance targets.
- Owns quality on shift: vehicle readiness, safety inspections, and quality standards — inspecting, enforcing, and setting the standard by working alongside the team.
- Maintains accurate shift documentation and manages shift handoffs with: discipline, ensuring the incoming Fleet Operations Lead has full situational awareness and no items fall through the gap.
