The opportunity
Flexport is looking for a Business Support Coordinator to join our team in Bangkok. In this role, you'll manage the end-to-end documentation lifecycle for tax invoices and withholding tax certificates, ensuring accuracy, compliance, and timely processing in line with Thailand Revenue Department requirements.
What you'll do
Serve as the primary point of contact for the local firm issuing paper tax: invoices, receiving and logging each batch upon arrival
Distribute tax invoices to customers once payment has been received
Collect original WHT certificates from customers for each payment to: substantiate tax credits and ensure compliance with Thailand Revenue Department requirements
Maintain a tracking log of all invoices and WHT certificates issued,: requested, and collected, flagging outstanding or missing documents
Scan and upload tax invoices and WHT certificates into Core or the designated: Google Drive folder, maintaining a consistent, audit-ready folder structure
Organize and retain physical files securely, categorized by document type,: vendor/customer, and period, in compliance with Thailand's 5-year retention requirement
What they're looking for
- Conduct monthly reconciliation between physical files and the digital: archive, checking for legibility, completeness, and gaps
- Act as the primary point of contact for document requests from the Finance team and external advisors
- Coordinate with Finance and external tax advisors to provide requested: documents, schedules, and supporting records in a timely manner
- Support the Finance team in responding to document-related queries from the: Revenue Department or other authorities by retrieving and organising relevant records
