Business Technology Operations Support SpecialistNew$43K

The opportunity

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are…

What you'll do

  • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.

  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.

  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.

  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

  • Help the Samsara team both at our San Francisco headquarters and online to resolve their tech problems.

  • Manage a ticket queue and seek opportunities to improve how we work.

What they're looking for

  • Complete new hire onboarding, including ordering and provisioning laptops and: client peripherals and managing system access.
  • Support hardware recovery and asset management
  • Manage office endpoints like printers, laptops, conferencing room equipment,: and more.Manage employee access to Samsara’s cloud infrastructure.
  • Work closely with IT Specialists to deliver infrastructure projects and: upgrades, including network connectivity, security audits, new SaaS rollouts/integrations, scripting activities, etc. Document IT policies and procedures.