Certified Medical AssistantPosted today$50K–$54K

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office.

What you'll do

• Use impeccable C-I-CARE (a framework containing the key elements of a great: interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary

• Provide best in class venipuncture services on a population ranging from: pediatrics to geriatrics, depending on the office location

• Perform and assist with extended scope duties such as, but not limited to: non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs

• Maintain high standards of in-office care through proper specimen labeling,: handling and processing, inventory upkeep, and tool sterilization

• Continue to care for our members beyond the lab room by answering patient: messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting

• All front of house duties including check in/check out, insurance: verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc

What they're looking for

• Contribute to team development through rounding, attending team huddles,: participating in team problem solving, supporting in office providers with ad hoc asks, etc.
• Perform opening and closing duties/daily office upkeep as required, including: maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite,: Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work
• An active Medical Assistant certification from the National Healthcareer: Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board