The opportunity
Pendo is seeking a strategic, proactive Chief of Staff to serve as a trusted advisor and partner to our CEO. This highly visible role will help shape and advance company priorities, drive cross-functional alignment, and enable effective decision-making across the executive team.
What you'll do
Strategic planning and operating cadence: Drive the company’s strategic planning and operating rhythm, including annual thematic goals and quarterly OKRs. Partner with executive leaders and program owners to establish priorities, track progress, and surface issues requiring leadership attention.
Tackle the hard problems: Take on complex, high-impact problems with minimal direction. Identify root causes, bring together the right perspectives to shape the path forward, and drive the work to a measurable outcome.
Turn executive priorities into measurable results: Translate critical priorities into coordinated action across the organization. Mobilize the right leaders, remove obstacles, establish accountability, and sustain momentum through delivery.
Executive and board communications: Develop high-quality narratives and materials for board, investor, executive, and other high-stakes meetings. Distill complex information into clear, compelling communication tailored to the audience and desired outcome.
Leadership meetings and offsites: Lead executive team meetings and offsites in close partnership with the CEO. Shape agendas around the highest-leverage business issues and facilitate focused discussion, debate, and decision-making.
Progressive experience in a technology, top-tier consulting, investing, or: another high-performance environment.
What they're looking for
- Experience partnering directly with a founder, CEO, or senior executive and: personally owning enterprise-level initiatives from strategy through implementation.
- A track record of delivering measurable cross-functional business outcomes: across complex, senior-stakeholder environments.
- Strong understanding of how product, go-to-market, customer experience, finance, and operations work together.
- Exceptional strategic judgment and analytical ability, including the ability: to make sound recommendations with incomplete information.
