The opportunity
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe achieving this goal requires real-world deployment and continuous iteration based on how our products are used—and misused—in practice.
What you'll do
Independently review and investigate child safety content and behavior,: including CSAM and grooming signals, applying policy consistently and documenting evidence and rationale.
Lead well-defined high-risk escalations end to end; anticipate blockers,: communicate progress, and make or recommend enforcement decisions within policy and escalation boundaries.
Identify potential mandatory-reporting cases and prepare accurate, timely: NCMEC CyberTip reports through approved legal and operational review flows.
Analyze case and detection data to identify patterns, quality gaps, and: emerging abuse trends; propose practical, data-informed improvements to investigative workflows and tooling.
Collaborate with Legal, Policy, Product, Engineering, and operations partners: to implement scoped mitigations, resolve dependencies, and clearly communicate findings and outcomes.
Experience investigating child safety abuse or comparable Trust & Safety: issues, with sound judgment in sensitive content review and enforcement
What they're looking for
- Ability to independently own defined investigative projects, anticipate: obstacles, and deliver high-quality, clearly documented outcomes
- Working knowledge of NCMEC CyberTip reporting workflows and the judgment to: escalate legal or policy uncertainty appropriately
- Ability to identify patterns in case or detection data, recommend practical: mitigations, and communicate progress and findings to cross-functional partners
- Comfort using investigative tools and data; SQL, statistics, or technical: collaboration experience is a plus, while engineering is not required.
