The opportunity
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
What you'll do
You will manage a portfolio of accounts across a variety of industries to: foster long-term, strategic business relationships with our merchant partners.
You will be responsible for managing contract renewals, updating pricing, and expansions.
You will deliver a proactive client management strategy to drive incremental: gross merchandise value (“GMV”) along with revenue, and expand Affirm’s relationship coverage.
You will analyze merchant performance and recommend programs to increase: product adoption, promote marketing best practices, and optimize program financing programs
You will manage merchant relationship health to ensure that both Affirm and: the merchant are gaining the maximum value from the relationship
You will orchestrate cross-functional teams across our Analytics, Credit,: Technical, Marketing, and Product teams to improve the Affirm offering for our merchant.
What they're looking for
- + years of B2B client-facing experience; preferably in a high-tech environment
- Experience negotiating and closing commercial contracts (e.g., RFPs, renewals)
- Excellent customer relationship management skills with the ability to manage strategic accounts
- Experience in managing cross-functional projects with a high attention to detail
