The opportunity
Udacity is now an Accenture company, and exciting things are happening! 🚀 We are on a mission of forging futures in tech through radical talent transformation in digital technologies.
What you'll do
Residing in USA/Canada
Udacity course/Nanodegree Graduate is an added plus
Good knowledge of online communities and ability to stay cool under pressure
Strong internet connection, as daily duties are fully online
Strong organizational and multitasking skills with a proactive approach
Understanding of online community platform moderation tools (forums, commenting, content management, etc.)
What they're looking for
- Knowledge of Udacity’s services, targeted audience, and community culture
- Ability to effectively communicate information and report when needed
- Good knowledge of customer service principles
- Availability to work across days, evenings, and weekends as required
