The opportunity
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
What you'll do
Support our content system by establishing and translating information: architecture to help manage content across Lyft
Help teams reconsider existing systems and processes (eg publishing: workflows) to align to the new information architecture
Support product strategy and vision through content, working on projects as a: content designer and learning experience designer
Translate complicated concepts into clear in-product copy (UI, notifications,: errors, and more) and learning materials
Collaborate with designers, visual content creators, researchers, engineers,: marketers, data science, product managers, and other stakeholders across tech and ops
The ability to translate concepts across the UI, learning center, and: knowledge base into connected content objects
What they're looking for
- Manage multiple projects and competing priorities
- Maintain, evolve and champion the Lyft brand voice and style
- Excellent writing skills; ability to demonstrate this in the UX writing,: information architecture, or education design space preferred
- A systems mind that considers the holistic information experience
