Customer Solution Architect (AMER)Active

The opportunity

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

What you'll do

  • Uncover and understand business and technical requirements.

  • Design and architect technical solutions built on the Supabase platform.

  • Work with customers to lead proof-of-value implementations.

  • Provide regular customer engagements to answer complex questions, unblock: adoption, and optimize scaled performance.

  • Lead technical discovery to uncover business and technical objectives, set: appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the guidance they need to achieve it.

  • Design, build, and present Supabase platform demonstrations to high-value: customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team.

What they're looking for

  • Work directly with Growth team members to size deals, provide anticipated: usage estimates, and identify potential workloads supported by the Platform.
  • Collaborate directly with customers to determine the technical scope of a: proof-of-value to ensure customers recognize the value of the Supabase platform while minimizing risk to adoption.
  • Set proof-of-value timelines, business outcomes, and success criteria that: ensure a customer is comfortable proceeding with the platform once a proof-of-value has been completed.
  • Actively guide new customers through an onboarding journey, utilizing emails,: docs, guides, and webinars to promote their rapid deployment and growth on the platform.