The opportunity
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.
What you'll do
Retailer performance issues are proactively monitored and resolved across: broad dimensions, with dashboards and processes built to simplify problem diagnosis and support new retailer launches.
Performance fluctuations and outliers in key Retailer Quality workstream: metrics are tracked and analyzed to identify root causes and recommend corrective actions.
Large datasets related to Retailer Fulfillment Quality are analyzed to derive: business insights, with analytical plans independently created and executed to identify, understand, and reduce fulfillment quality issues with high accuracy and consistency.
Analytics requests, ad hoc retailer analyses, launch impact assessments, and: retailer escalations are supported, with initiative sizing provided for product and analytical roadmaps.
Insights decks are created and presented regularly to a cross-functional: audience of business and technical stakeholders, with findings framed as clear logical narratives backed by data that result in actionable recommendations.
+ years of experience in a data analytics-related role such as business: intelligence, corporate strategy, consulting, or data science.
What they're looking for
- Experience analyzing and visualizing large datasets.
- Advanced proficiency in SQL and Excel or Google Sheets for data analysis.
- Ability to aggregate and synthesize large amounts of data, leveraging a deep: understanding of micro and macro fulfillment metrics and systems to drive insights.
- Strong problem-solving skills with keen attention to detail; able to quickly: detect anomalies in performance metrics and trends, form hypotheses for investigation, and draw conclusions through nuanced analysis.
