Delivery Advisor, Dusseldorf (m/f/d)Active
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Deliver an unparalleled customer experience you would personally want to have.
Coach customers throughout the customer journey via phone, email, and chat.
Perform deliveries in a personal, efficient, and inspirational way
Educate customers on the product and what to expect during their ownership experience.
Handle objections that help instill confidence and excitement with our customers.
Engage in meaningful conversations with customers through multiple mediums.
What they're looking for
- Collect and record customer information during the customer journey with impeccable data accuracy.
- Maintain up-to-date product knowledge and their value to our customers.
- Collaborate with various teams, including Sales, Vehicle Registration, Order Operations, and Logistics.
- Meticulously record customer feedback to improve both products and business processes.
