Director, Enterprise Product MarketingActive

The opportunity

Toast builds technology that helps restaurants, hotels, and hospitality brands run more efficiently, grow revenue, and deliver great guest experiences. Enterprise, which consists of the world's largest hospitality brands across restaurants, hotels, entertainment, and…

What you'll do

  • Set positioning, personas and messaging for Enterprise segments: what makes Toast the right platform for large, multi-location and multi-brand operators, and why

  • Work with Enterprise Product leadership to feed customer and market insight: back into roadmap and long-term strategy

  • Run point on product launches for the Enterprise segment, from early planning through go-to-market

  • Weigh in on pricing and packaging with Pricing, Product, and Finance,: grounded in what we're hearing from customers about willingness to pay and deal dynamics

  • Plan campaigns with Demand Gen, Field Marketing, and Content that drive real Enterprise pipeline

  • Build out the customer stories and proof points that carry weight in long, multi-stakeholder sales cycles

What they're looking for

  • Create the sales tools reps and pre-sales engineers need, including pitch: decks, ROI/business cases, objection handling, and competitive battlecards, and run the training and enablement sessions that make sure those tools actually get used well in the field and stay close to performance in the field to understand what is landing
  • Hire and grow the Enterprise PMM team as the business scales
  • Coordinate with PMM leads on other verticals so Enterprise product strategy: and positioning doesn't drift from the broader Toast strategy
  • Represent Enterprise product strategy externally with customers, analysts, at industry events