Director, Managed Business ServicesActive$164K–$215K

Oscar Health
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Hybrid · New York, New York, United StatesHealthcare

The opportunity

Hi, we're Oscar. We're hiring a Director, Managed Business Services to join our team.

What they're looking for

  • Negotiate matters of significance with senior management and external: executives to ensure favorable commercial terms and operationally effective programs.
  • Ensure the establishment and monitoring of rigorous Service Level Agreements: (SLAs) and Key Performance Indicators (KPIs) focused on financial accuracy, productivity, and member experience.
  • Perform ongoing operational governance by preparing consolidated performance: reports that provide actionable insights and root-cause identification for issues.
  • In partnership with finance, track ROI on outsourcing initiatives. Ensure: meticulous billing analysis and the identification of opportunities for long-term cost savings.