Director of Ad Platform OperationsNew$294K

Pittsburgh, PAEducation

The opportunity

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

What you'll do

  • Own Google Ad Manager (GAM) structure and hygiene including canonical ad unit: design, yield group logic, order and line-item standards alongside trafficking, QA, and launch workflows with clear SLAs and escalation paths.

  • Act as the senior escalation point for complex campaign delivery issues: across direct, PMP, and PG deals, working directly with buyers, DSPs, SSPs, and internal teams including monitoring pacing, reconciling 1P/3P reporting discrepancies, and flagging under-delivery risk with recommended fixes.

  • Partner with Sales and Account Management on pre-sale feasibility, targeting: and tagging requirements, measurement questions, and programmatic deal setup and build the documentation and training that lets commercial teams sell technical ad products without constant specialist support.

  • Accelerate premium programmatic revenue by packaging inventory, configuring: always-on and custom PMP/PG deals, and onboarding new SSPs, demand sources, and measurement vendors scaling premium demand without degrading UX or operational quality.

  • Identify the critical resources, people, vendor partners, and technology: required for ad operations to scale, and drive prioritization across them.

  • + years in digital advertising, AdOps, or technical advertising solutions,: with deep hands-on expertise in Google Ad Manager, trafficking, QA, troubleshooting, pacing, reporting, and campaign delivery across direct and programmatic.

What they're looking for

  • Experience working directly with buyers, DSPs, SSPs, or publisher-side: programmatic teams to resolve technical campaign issues grounded in strong knowledge of programmatic buying, measurement, ad verification, targeting, deal types, and the operational realities of PMP and PG execution.
  • A proven ability to build or scale operational systems, including SLA-based: support workflows, escalation paths, QA processes, documentation, and ticket-based issue management.
  • Experience partnering cross-functionally with Sales, Account Management,: Product, Engineering, and Data in a fast-moving environment with evolving products and imperfect systems.
  • Sound judgment, strong communication skills, and the ability to stay hands-on: in the details while setting strategy and raising the bar for how the function operates.