The opportunity
Datadog's Technical Solutions (TS) organization is one of the largest organizations in the company — spanning Sales Engineers, Technical Account Managers, Enterprise Customer Success Managers, Technical Support Engineers, and Solutions Architects who work with prospects and…
What you'll do
Run the PMO as a business impact function. Own the PMO operating model: end-to-end, including intake, prioritization, scoping, execution, and impact measurement — with every program directly linked to measurable business outcomes such as productivity gains, revenue influence, cost efficiency, or customer experience improvements. Establish a PMO operating standard that other TS leaders adopt as the benchmark.
Build capabilities that scale across TS, not point solutions. Build durable,: cross-functional capabilities that drive business outcomes across every function in TS. Solve systemic problems with scalable solutions and operating models — not one-off fixes — and hold your team to the same standard.
Drive programs from alignment to impact. Establish clear scope, sequencing,: ownership, and success metrics before execution begins. Hold your team to rigorous delivery standards and close every program with post-launch reporting that connects leverage created directly to business outcomes for partner teams.
Represent TSO in executive forums. Represent TSO in executive forums with: Director and VP-level counterparts across TS. Come prepared with clear recommendations, framed trade-offs, and the ability to drive decisions — not surface issues. Own stakeholder relationships and outcomes and drive alignment across disparate teams.
Deploy AI to create operational leverage. Identify and build AI-enabled: workflows that reduce friction across how programs are planned, communicated, and executed — for your team and for the TS functions you support. This is a core expectation, not a future initiative. You bring a clear point of view on where AI creates a genuine capability shift and you build toward it.
Develop the TPM team and raise the bar. Lead a team of senior Technical: Program Managers delivering complex, concurrent initiatives across TS. Raise the bar for execution quality, stakeholder management, and accountability — and develop a team that operates independently and owns outcomes.
What they're looking for
- + years running complex, cross-functional programs at a senior level, with: VPs and senior Directors as your primary stakeholders — ideally within a high-growth B2B SaaS go-to-market, customer-facing, or revenue operations organization
- A systems builder with a track record of designing operating models,: playbooks, and frameworks that other teams adopted as a reference standard
- Autonomously executive-ready: decisive under ambiguity, composed under pressure, and capable of leading VP-level conversations without preparation coaching
- Experienced applying AI as an operational tool , with a practical point of: view on where it creates capability shifts — not just productivity gains
- A developer of senior talent who raises the bar on what great program: management looks like and builds teams that operate independently at a high standard
- Outcome-oriented and metric-driven: you define success before work begins and hold yourself and your team accountable to delivering against it
