The opportunity
The Billing Collections team builds the systems that turn invoices into successful, dependable revenue outcomes. The team develops the foundational capabilities that help businesses collect payments across diverse customer relationships, payment methods, and markets, while…
What you'll do
Lead a team responsible for the core architecture needed to enable billing collection
Own the technical strategy and roadmap for billing collection
Drive operational excellence across billing infrastructure systems
Hire and develop engineers as the team expands into new scope
Partner with stakeholders across organizations to deliver billing solutions
Work backwards from internal and external customer needs to define priorities and scope
What they're looking for
- + years of engineering management experience, directly managing and growing: teams of 5+ engineers focused on building and shipping products at scale
- + years of full-time software development experience
- Track record of leading engineering teams responsible for high-traffic, low-latency, and extensible systems
- Deep user empathy with a history of working backwards from internal and external customer needs
- Proven ability to drive rigorous decision-making and build strong partnerships across teams
- Ability to handle ambiguity, creatively solve complex challenges, and execute: on competing high-impact priorities
- Demonstrated focus on system reliability, operational health, and incident response
- Experience building and leading distributed teams across multiple locations and time zones
