The opportunity
We build and operate the large-scale distributed infrastructure for GitLab Dedicated, our hosted software as a service (SaaS) platform. Our work centers on availability, security, fleet management, and automated provisioning across tenants.
What you'll do
Partner with the team's Product Manager to set clear priorities and deliver with quality and speed.
Maintain at least 99.9% availability for Dedicated infrastructure, strengthen: security, and automate operations to support more tenants at scale.
Give your team clear direction and meaningful feedback, and build shared: ownership of development and operations.
Improve the platforms and tools your team owns so feature implementers can: manage their services in production through self-service workflows.
Recruit, onboard, and develop productive team members, supporting their growth and accountability.
Lead by example with proofs of concept and artificial intelligence: (AI)-assisted approaches. Simplify processes and automate repetitive manual work.
What they're looking for
- Model effective incident management, lead timely resolution and escalation,: and document and teach best practices across GitLab.
- Use data to prioritize work, quantify impact, and manage risk and technical: debt. Explain technical trade-offs to stakeholders to support their decisions.
