Field Quality Lab - Sr. ManagerActive
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Laboratory Operations: Lead Field Quality laboratory operations and set investigation priorities, staffing plans, and throughput expectations that support timely, evidence-based resolution of customer and field quality concerns.
Failure Analysis: Own the standards for returned-part analysis, component teardown, failure reproduction, and validation testing so engineering teams can make decisions based on objective evidence and repeatable methods.
Fleet Validation: Manage Lucid’s Field Quality vehicle fleet and determine how vehicles are used for issue reproduction, durability accumulation, corrective action validation, and emerging risk identification.
Corrective Actions: Partner with engineering, manufacturing, supplier quality, service, and warranty teams to validate design changes, process improvements, containment plans, and service procedures before broader implementation.
Technical Escalations: Provide laboratory evidence, risk assessment, and investigation recommendations for high-priority quality issues, customer escalations, and cross-functional leadership reviews.
Capability Growth: Identify and implement laboratory tools, test methods, documentation systems, and analytical capabilities that improve investigation speed, consistency, and technical rigor.
What they're looking for
- Team Leadership: Build, coach, and develop a team of laboratory engineers and technicians while establishing clear performance expectations, safe work practices, and a culture of accountability and continuous improvement.
- years of experience in automotive quality, reliability, validation, testing,: laboratory operations, product engineering, field quality, warranty engineering, or a related technical discipline.
- years of leadership experience managing engineering, laboratory, validation, or technical investigation teams.
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering,: Automotive Engineering, Materials Engineering, Manufacturing Engineering, or a related technical field.