The opportunity
As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive…
What you'll do
Lead Notion’s most complex, multi-workstream customer engagements in Korea: end to end, from scoping and discovery through launch, adoption and handoff, often where the future state and success measures are not yet defined.
Shape Services scope, effort estimates and implementation strategy with: account teams during pre-sales, then deliver against the agreed scope, timeline and outcomes, recovering engagements that go off track.
Drive executive alignment on ambiguous, high-stakes decisions: facilitate discovery and architecture workshops, frame tradeoffs clearly and deliver hard messages directly.
Decide where Notion should own, complement or connect to existing systems,: and design scalable architectures and AI-native workflows to a production quality bar, including permission design, AI evaluation, human-in-the-loop controls and operational ownership.
Orchestrate Forward Deployed Engineers, partners and internal teams: define when deeper engineering is required and set clear scope, ownership and handoffs.
Lead change management and adoption through stakeholder alignment, champion: programs, phased rollouts and enablement, so customer teams sustain usage and realize measurable value.
What they're looking for
- Coach other architects and partners, and scale the Korea Services practice: through reusable reference architectures, packaged solutions and localized enablement.
- Turn field patterns into evidence-backed product signals (customer pain,: business impact, expected outcome and frequency) that influence Notion’s roadmap.
- + years of experience in tech services/consulting, solutions architecture,: implementation, customer engineering, or a similar customer-facing role.
- Proven ability to translate ambiguous customer goals into clear workflows,: implementation plans, solution architectures, and measurable success criteria.
