The opportunity
Flexport. org is the humanitarian arm of Flexport.
What you'll do
Own end-to-end success for a portfolio of complex, multi-modal Flexport.org: partner accounts, including partners with significant program growth potential and high operational intensity.
Lead RFP bids and contract renewals end-to-end.
Serve as a true strategic partner to nonprofits, NGOs, and mission-driven: organizations, going deep on their supply chain operations to find where Flexport can cut cost, add capability, or move faster.
Lead high-impact business reviews (QBRs/MBRs) that go beyond reporting. Bring: market context, multi-modal insight, and recommendations tailored to each partner's mission and constraints.
Drive expansion across Flexport's full product suite, consistently meeting or: exceeding program growth and retention targets.
Collaborate with Operations, Pricing, Legal, Trade Lane Management, and other: Flexport.org teams on solutions that need internal alignment and creative problem-solving.
What they're looking for
- Mentor account teammates: share playbooks, join key partner calls, and help the team raise its game.
- Use AI-enabled tools to automate and improve internal and partner-facing: processes where it makes the work faster or better.
- + years in account management, business development, or a similar: partner-facing role. A background in logistics, supply chain, humanitarian aid, or international development is strongly preferred.
- A track record of independently managing and growing a complex, multi-product book of business.
