Global Operations SpecialistNew

The opportunity

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.

What you'll do

  • Be responsible for executing the movement of ocean and air freight shipments: from booking at origin to final delivery at destination.

  • Maintain communications with Flexport transportation and warehousing partners: to facilitate the progress of shipments in transit.

  • Work and communicate cross-functionally within Flexport

  • Be a part of the frontline groups ensuring the highest standard of Flexport: quality: shipments move on time and exceptions are handled appropriately.

  • Use metrics to spot opportunities to improve and deliver great performance in your role.

  • Own the data quality of our client's information by validating booked: shipments, tracking client shipment status, and validating shipment schedules.

What they're looking for

  • Consistently follow Standard Operating Procedures (SOPs) to ensure that your: work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.
  • Bachelor's/Associate's degree OR 1+ year of relevant experience preferred.: New graduates are encouraged to apply!
  • Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
  • Strong written and verbal communication skills.