The opportunity
AI needs a new infrastructure layer. We're building it at Modal.
What you'll do
Manage and develop a team of workplace services professionals: setting direction, coaching performance, and building a high-functioning team.
Own operational quality across every office by tracking service levels and: space utilization, spotting patterns, and fixing the underlying causes of recurring problems.
Stay ahead of what the business needs next by keeping a pulse on both local: realities and company-wide priorities.
Build the global budget and vendor strategy for workplace experience, and: hold contractors and service providers accountable to clear performance expectations.
Guide workplace experience through major transitions, including new office openings and relocations.
Shape how Modal's brand and culture show up physically: bringing the same clarity, craft, and attention to detail to our spaces that we bring to our product.
What they're looking for
- Synthesize data, stakeholder input, and business context into recommendations for continuous improvement.
- + years in workplace, facilities, or office operations, ideally at a: high-growth tech company where you built programs rather than inherited them.
- + years of people management, including leading team members through office moves or openings.
- Experience overseeing workplace operations across multiple offices, ideally in more than one country.
