Head of Learning & Quality, Stripe Delivery CenterPosted today

Remote · BangaloreFinance

The opportunity

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

What they're looking for

  • Be responsible for identifying and building a robust quality audit framework for various operations at the SDC
  • Rigorously measure quality of operations, share insights and corrective: actions with Ops Leaders, and ensure that the bar for quality keeps going up
  • Partner closely with all Ops Leaders of various lines of business in: continuously identifying evolving needs in areas of training and quality, and cater to the needs.
  • Build strong relationships with cross-functional leaders to ensure: consistency across Stripe and share and learn from best practices.