The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Set and enforce standards for hospitality operations and guest interactions
Support conceptualization and implementation of new services, offerings, and training programs
Oversee day-to-day operations through one or more food service outlets/catering locations
Manage direct reports, including hiring, performance evaluations, development: opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation
Assist with organizing and coordinating events, including large: onsite/offsite gatherings and catering requests
Enforce food safety practices and maintain clean, safe workstations
What they're looking for
- Coordinate and enhance team time management
- Train staff on customer service expectations, menu knowledge, allergen, and: nutritional awareness; create and maintain in-person and online training materials
- Manage and monitor product quality, consistency, service, menu accuracy, and: inventory levels; address issues as needed
- Monitor financial activities, support scheduling, sales data: collection/reporting, and other administrative tasks
