Industry Advisor, HospitalityActive$216K

The opportunity

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.

What you'll do

  • Partner with AEs and SEs to advance hospitality opportunities, bringing: vertical-specific positioning, real-world use cases, and a deep understanding of prospects’ operational realities.

  • Join strategic sales calls to build buyer confidence, reinforce Klaviyo’s: long-term commitment to the hospitality industry, and help teams navigate complex objections around data, integrations, and organizational change.

  • Develop direct relationships with high-potential prospects, industry: influencers, and partner-aligned accounts—using those relationships to both progress deals and inform Klaviyo’s broader go-to-market strategy

  • Develop direct relationships with high-potential prospects, industry: influencers, and partner-aligned accounts to progress deals and inform Klaviyo’s broader go-to-market strategy.

  • Translate what’s working in discovery, demos, and late-stage conversations: into clear, repeatable playbooks that improve win rates, and document winning patterns from discovery to closed-won.

  • Translate Klaviyo’s platform into business outcomes for CMOs, CDOs, CEOs, and other executive decision-makers.

What they're looking for

  • Partner with prospects to build business cases for platform value creation and revenue impact.
  • Champion a value-led selling motion for the hospitality vertical, bringing: ROI conversations into the opportunity cycle early rather than as a late-stage justification step.
  • Define the economic buyer KPIs that anchor each value case.
  • Feed hospitality-specific value benchmarks (e.g., lift from lifecycle: marketing on direct bookings, loyalty, guest retention) back to the Value Consulting and Product Marketing teams.