The opportunity
We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers.
What you'll do
Facilitate standard project management methodology for all implementations, including, but not limited to:
Leading kick-off calls: remote sessions providing overview of project44 and outline of the implementation project to the customer.
Technical requirements review and deep dive analysis: review the customer setup, way of integrations between P44 and Customer systems: e.g. review APIs in detail,consulting with customer to provide best practices and most efficient set up of the APIs
Define and Provide input on test plans for SIT and UT: work with the customer to develop a comprehensive list of testing scenarios and use cases.
Training – remote training sessions tailored to the end user.
Weekly status meetings: weekly calls with customers to review progress, obstacles, upcoming tasks, etc. Weekly status to be logged within Salesforce
What they're looking for
- Post-implementation hypercare: ensure the implementation is a success, preparing clear Preproduction / production cutoff plan before transitioning the account to our customer success and support teams.
- Lead technical project management activities for accounts during the: implementation period by driving RAID as an example.
- Create, update, and distribute documentation on standards and best practices for integration with project44.
- Configure the project44 platform to enable customers to reduce time to value with project44 APIs.
