IT Systems Engineer, Client Platform Engineer, macOSActive$285K

The opportunity

The Endpoint team (Client Platform Engineering) treats Anthropic's device fleet as a platform we build and run. We run our own MDM as a production service and manage every piece of device configuration as code.

What you'll do

  • Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS and mobile, with canary stages and rollback built in

  • Operate the MDM platform itself as a production service, including: infrastructure as code, observability, upgrades, and incident response

  • Build patch management automation with rapid enforcement timelines while maintaining good user experience

  • Design zero touch provisioning that turns a sealed box into a productive machine on day one

  • Support a small number of Linux machines alongside the Mac fleet

  • Turn fleet telemetry into policy, dashboards, and early drift warnings, and: use Claude to automate manual ops work

What they're looking for

  • Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls
  • Take shifts on the team's rotation for incoming requests and escalations, and: serve as the deep escalation tier for endpoint issues IT Operations can't resolve