The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Support users and maintain critical resources in a broad range of use cases and environments.
Troubleshoot and recover failed Windows systems or resources.
Implement policies based on guidance from security and engineering teams.
Define, document, and implement best practice standards.
Support user productivity applications such as O365, Outlook, Teams.
Monitor for and remediate critical issues in production environments.
What they're looking for
- Contribute to Internal Documentation and Runbooks.
- Partner with Internal Service Desk Teams for ticketing escalations and triage.
- Bachelor’s degree in a STEM discipline and 1+ years of experience in IT: systems administration OR 3+ years of experience in IT systems administration without a degree.
- + years of experience maintaining a Windows-based infrastructure, including: Active Directory, DNS, DHCP, IIS, etc.