The opportunity
Replit is where millions of people learn to build software - and our documentation and learning content are where they get going or give up. We're taking ownership of that experience, and we're looking for a Learning Experience Creator who can make it worthy of the product:…
What you'll do
New documentation and learning content. You'll populate our documentation and: learning surfaces with new, accurate, plain-language content - help articles, answer-first FAQs, goal-based tutorials, and rebuilt getting-started paths - prioritized by real reader and ticket data, made at volume with the help of our AI- native content tools.
The content lifecycle. Content isn't done when it ships. You'll keep the: library current through every product launch - freshness reviews, launch-day updates, retiring what's stale - so nothing published contradicts the product. Our pipeline flags what's drifting; you own making it right.
Learning experiences across formats. Written first where reading serves best: - plus short-form video, microlearning, interactive courses, quick walkthroughs, GIFs, and in-product tips. You pick the format that fits the job, not the other way around, and you bring a storyteller's instinct for attention and memorability to every one - learning content competes with everything else on someone's screen, and yours wins. You keep pushing into new, innovative experiences as our tools grow.
A content calendar built for effectiveness. You plan what gets made and when: - covering the topics customers most need help with, sequenced for maximum impact, so the library actually answers the questions people are asking.
Findability. You make sure content is easy to discover: titled, tagged, and structured so people (and the AI assistants that read our docs) find the right answer through search, at the moment of need. Great content nobody can find doesn't deflect anything, and this is yours to own.
Engagement and outcomes. You care whether it worked: reader feedback, findability, completion and watch-through, self-serve resolution, deflection, CSAT - and you tune the calendar and the craft based on what the data and customers tell you.
What they're looking for
- A recognizable voice. A consistent, human style across docs, learning, and: video that makes every piece feel like part of one connected experience, whether someone reads a single article or completes a whole course.
- Self-driving Company
- Replit Agent at Scale
- Build Open-Source Apps
