The opportunity
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to…
What you'll do
Lead a team of Banking Operations analysts by setting priorities, coaching: performance, and building a high-accountability culture grounded in sound judgment, accuracy, and strong documentation standards.
Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and: stablecoins, ensuring alerts, exceptions, and escalations are reviewed on time and resolved with clear, risk-based decisions.
Build scalable operating frameworks for onboarding, quality assurance,: escalation management, and coverage planning that improve consistency as the team and business grow.
Advance Brex’s AI-native goals by identifying high-impact use cases, driving: thoughtful AI adoption across the team, and partnering on tools and workflows that improve speed, quality, and control.
Partner closely with Compliance, Legal, Product, Engineering, and external: banking partners to strengthen controls, resolve issues quickly, and support operational readiness for new workflows and product changes.
Drive continuous improvement by identifying root causes, refining procedures,: and advancing automation that increases throughput without compromising control quality.
What they're looking for
- Translate frontline insights into clear reporting and actionable: recommendations for leadership, surfacing trends, risks, and process gaps that matter to the broader Banking Operations strategy.
- + years of experience in banking operations, payments operations, compliance: operations, or a related function within a bank, fintech, or other regulated financial services environment with hands-on experience in high-risk money movement (wires, ACH, SWIFT, checks) and audit ready risk management
- + years of direct people management experience with a track record of: coaching employees, raising performance, and building strong, accountable teams.
- Practical fluency with AI tools such as Claude, Hex, Granola, and Glean, with: a strong point of view on where AI can improve team effectiveness, decision quality, and operational scale in a control-heavy environment.