Manager, Field Engineering - Global TelecommunicationsActive$173K
The opportunity
As a Manager, Field Engineering, you will lead a team of technical customer advisors who help organizations solve complex data, analytics, and AI challenges. You will work closely with Sales and cross-functional partners to translate customer priorities into effective technical…
What you'll do
Lead, coach, and develop a high-performing and inclusive Field Engineering team.
Partner with account teams to define technical-win strategy, qualify: opportunities, prioritize customer needs, and align team resources.
Build trusted relationships with customer stakeholders, including Director-,: Head of, and VP-level audiences as appropriate to the engagement.
Guide discovery, solution strategy, architecture discussions, adoption: planning, and value realization for customer engagements.
Establish regular operating rhythms to inspect progress, customer health,: technical risk, escalations, capacity, and business impact.
Coach team members to communicate clearly, navigate ambiguity, influence: stakeholders, and connect technical recommendations to business outcomes.
What they're looking for
- Experience with Databricks or comparable data and AI platforms.
- Experience building trusted relationships with senior technical and business stakeholders.
- Experience using data, automation, or AI-enabled tools to improve team effectiveness.
- Experience supporting customers across multiple use cases, technical environments, or business functions.
