The opportunity
Set the team's charter and priorities: decide which cross-functional programs Product Program Management takes on and which it scales
What you'll do
Set the team's charter and priorities: decide which cross-functional programs Product Program Management takes on and which it scales
Build strong partnerships with the teams Product Program Management supports: across Product, Engineering, GTM, Finance, Legal, and more, so programs reflect their priorities and they see the team as a trusted extension of their own
Hire, lead, and develop a high-performing organization of managers and: program managers across Product Program Management, including: Commercialization Operations, which runs commercial launches for new products that will be billed or sold, plus programs like credits and promotions, trusted access, and local pricing, in partnership with Finance, Billing Engineering, and GTM
Community and Executive Escalations Operations, which handles social: listening and escalations and turns them into product fixes
Marketplace Operations, which runs review and publishing for Anthropic's MCP Directory and plugin ecosystem
Build a small generalist program management team that incubates new: cross-functional programs for the Product organization, runs them until they're stable, and then either matures them into their own pillar or shifts them to a long-term owner
What they're looking for
- Define success metrics for each program and report on them through regular: business reviews with Product leadership
- Provide thoughtful coaching and feedback to your direct reports, and partner: with them on their career development and growth
