The opportunity
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.
What you'll do
Media's planning frameworks, templates, and cadences are redesigned and: adopted across the team, driving clarity and accountability in annual and quarterly planning cycles.
A scalable media operating system is in place: budget pacing, performance reporting, campaign enablement, and process automation are governed by clear standards and a maintained roadmap.
Intake, automation, and workflow tooling are simplified and reliable, with: manual double-entry eliminated through well-scoped AI and automation solutions.
Cross-functional operating rhythms, including business reviews and integrated: campaign program management, run with transparent workback schedules, strong stakeholder communication, and consistent follow-through.
Change management for new systems and processes is executed effectively, with: documentation, training, and communication plans that drive adoption across media and partner teams.
to 10 or more years of experience in Marketing or Media Operations, Program: Management, Business Operations, or a closely related field within complex, cross-functional organizations.
What they're looking for
- Demonstrated experience as a senior individual contributor with real decision: authority and ownership over cross-functional operating systems.
- Fluency in program management: workback schedules, risk management, project velocity, and hands-on ownership of project management tooling for non-technical teams.
- Systems mindset: proven ability to take fragmented or inconsistent processes and make them clearer, simpler, and more reliable, with a track record of building standardized templates and driving adoption across multiple teams.
- Strong understanding of how media teams plan, intake, prioritize, and execute: work at scale, including familiarity with media tech stacks.
