Medical AssistantNew$48K

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office.

What you'll do

• Capture relevant information about the patient’s health and healthcare: experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments

• Assist with the coordination of post-visit care by scheduling appointments: with specialists, coordinating referrals, and sharing information to the patient’s internal and external care team

• Collaborate with providers to monitor the health of a panel of patients and: determine if they are up to date on preventive measures

• Participate in the daily operations of a primary care practice, such as: answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space

• Assist in providing patient education on chronic disease management and coach: patients using an action-planning model based on motivational interviewing techniques

• Provide anticipatory preventive guidance to families with children by: establishing healing relationships with members and families

What they're looking for

• At least 1 year of experience in a high touch customer service or patient: facing role in a healthcare setting required
• Strong written and verbal communication skills
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
• A proven track record of persisting through change, demonstrating a forward: thinking perspective when under pressure, and consistently stepping up to take action on challenges