Member of Client Operations, ACHActive
The opportunity
With the evolving landscape of digital threats and an increasing volume of sophisticated attacks by malicious actors, we have a security policy mandating all new hires complete an in-person onboarding process - no exceptions . Security is our foundation and we prioritize…
What you'll do
Service institutional clients by managing operational tasks, developing and: executing operational processes in support of our clients needs, and performing transaction reviews and approvals.
Execute and monitor the daily processing of client cash deposits,: withdrawals, and transfers, primarily via ACH.
Perform timely and accurate reconciliation of cash accounts.
Investigate and resolve operational inquiries and issues related to cash transactions.
Ensure all processes adhere to established procedures and internal controls.
Maintain a strong understanding of relevant regulations, including Reg E and Dodd-Frank rules.
What they're looking for
- Collaborate with cross-functional teams, including Client Experience, Sales,: Compliance, and Product, to develop operational solutions to complex client requests.
- Experience supporting operational needs of institutional clients in a: financial services setting, with a familiarity with US Anti-Money Laundering (“AML”) requirements
- Maintain an understanding of traditional financial services, products and: strategies as required to provide support to Anchorage clients and the goals they have to implement their own strategies.
- Capable of navigating and learning various systems and tools such as Salesforce, JIRA, Looker.
