Member & Provider Care SpecialistNew$46K

Oscar Health
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Remote · Florida, United StatesHealthcare

The opportunity

Hi, we're Oscar. We're hiring a Care Specialist to join our Member & Provider Escalations team.

What they're looking for

  • Support Member and Provider Services Representatives with complex issues, workflows, and training
  • Escalate updates or incorrect information in the internal knowledge: management system for Member and Provider Services
  • Partner with production teams across the LifeCycles to improve the member and provider experience
  • Compliance with all applicable laws and regulations