The opportunity
Must have a Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field, plus 4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales.
What you'll do
Develop and manage scalable billing and collection processes for complex user: agreements and new business operations.
Build scalable and auditable onboarding processes for new and existing users.
Onboard sold custom contracts into our billing systems.
Work with legal contracts using strong attention to detail.
Partner with internal systems, global deal management, legal, sales ops,: internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
Partner with account managers to solve user inquiries related to onboarding: implementation, billing, and collections.
What they're looking for
- Tracing process impacts from situation to end customers & business financial outcomes;
- Payment industry;
- GSuite and Excel;
- Working with large data sets;
- Project management or consulting;
- Data Modeling;
- Influencing business decisions by creating high quality presentations and documentations using PowerPoint;
- Digital workflow design, focusing on improving efficiency and user experience across organizational tools;