The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Coordinate day-to-day shipment assignments and operations with internal and: external stakeholders. Regular communication with local partners and carriers
Run FMT (our internal Fulfillment Management Tool) twice daily to assign: schedules to shipments for Execution team to place bookings on with carriers
Maintain FMT data including allocation, sailing schedules, cut-off dates, etc
Execute pre-bookings, support/hypercare trial shipment and submit rollover list if necessary
Create best practices, work on function enhancements, do automation study and: provide feedback to tech/engineering teams
Conduct data analysis on utilization and forecasts vs allocation
What they're looking for
- Manage and resolve exceptions and escalations through the operations process: in a timely manner based on agreed SLA’s
- Build and develop local carrier relationships including coverage of carrier: meetings, performance metrics, market intelligence collection (extraloader plans, omissions and blank sailings)
- Work with the Ocean Procurement and Allocation & Yield on allocation planning: and escalation handling. Manage hard allocation and give feedback to Allocation & Yield on requirements.
- Prepare forecasts and request soft allocation to match surplus demand in order to secure space for our clients
