Onboarding Manager, Customer Experience (Tokyo, Japan)Active

Hybrid · Tokyo, JapanCreative

The opportunity

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

What they're looking for

  • Understand and consult on product and industry best practices in order to act: as a trusted advisor to our customers and inspire new possibilities using our product
  • + years of B2B SaaS experience in a customer-facing role working with technical products
  • Track record of juggling multiple customer projects concurrently, with strong: organizational and project management skills
  • Fluency in Japanese and English across written and verbal communication