Onsite HR Shared Services Specialist (Contract)Active$52K–$73K
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Serve as the first point of contact for walk‑up questions and HR Helpdesk: tickets, providing Tier 1 guidance or routing inquiries to the appropriate HR partner.
Triage incoming cases, analyze requests, and determine the appropriate: resolution, transaction, or escalation path.
Partner with HR Centers of Excellence to resolve escalated issues and ensure timely, accurate case closure.
Maintain detailed case documentation, including troubleshooting steps, resolution notes, and data updates.
Monitor open cases to ensure Service Level Agreements (SLAs) are met and proactively follow up where needed.
Help curate and maintain HR knowledge base content to ensure accuracy and usability.
What they're looking for
- Maintain employee files and HRIS records, ensuring accuracy, compliance, and timely updates.
- Manage pre‑boarding and onboarding activities for all North America,: including I‑9 verification, HRIS document completion, and new‑hire orientation logistics.
- Prepare documentation, process routine HR transactions, and manage data entry: and reconciliation tasks related to pay, employment history, and HR systems.
- Oversee international transfers, contractor conversions, and work: authorization documentation for all North America employees.