The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Develop, implement and scale Starlink Network Operations processes and tools to provide global internet access
Collect and analyze operations data to identify and implement efficiency: improvements for operational processes and workflows and translate it into reporting, and recommendations for the development team
Collaborate with development teams to analyze the impact of proposed workflow: or process changes on operations health and efficiency
Work with development engineering teams to drive design for operations,: identifying and addressing potential operational scaling issues early in development lifecycles and incorporating debugging tools and strategies to ensure effective handover to operations
Interact with key stakeholders to identify their desired outcomes, take their: inputs and deliver improvements to Network Operations owned processes
Work with the diverse teams across the Starlink program to develop: monitoring, detection and response processes that drive quick resolution to emergent network events
What they're looking for
- Define and develop projects, milestones, and maintain roadmaps, practicing: flexible prioritization and scope management to deliver on program directives
- Take extreme ownership of deliverables and make risk-conscious decisions under pressure
- Own data integrity, tool & dashboard maintenance, and reporting quality for: the Network Operations Engineering Team
- Define and develop department-level metrics and associated dashboards that: quantify the health of our operations