The opportunity
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
What you'll do
Lead, coach, and develop approximately 25–30 warehouse associates
Run shift huddles and set clear daily priorities for your team
Monitor productivity, throughput, quality, accuracy, attendance, and safety
Learn how to allocate labor based on volume and operational priorities
Use data to understand performance and identify root causes
Coach associates and provide clear, timely feedback
What they're looking for
- An interest in building a career in operations, supply chain, logistics, fulfillment, or people leadership
- Exposure to a professional or operational environment through an internship,: co-op, part-time job, project, or other relevant experience
- Demonstrated leadership potential through work experience, campus: organizations, athletics, volunteer leadership, military experience, or other team environments
- Comfort working with data and metrics to understand performance and solve problems
- Strong communication and interpersonal skills
- A willingness to spend the majority of the shift on the fulfillment floor working directly with your team
- Flexibility to work days, nights, weekends, holidays, and overtime based on business needs
- Ability to stand for extended periods and lift up to 50 lbs.
