The opportunity
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. Operations Supervisor ShipMonk | Pittston, Pennsylvania |…
What they're looking for
- Floor Coaching: Conduct active, real-time performance coaching on the floor to improve individual associate metrics and accelerate onboarding ramp times.
- Cross-Functional Coordination: Resolve cross-department bottlenecks immediately to maintain seamless hand-offs between receiving, picking, packing, and shipping.
- Continuous Improvement (CI): Analyze daily shift data to identify root causes of operational friction, propose targeted process modifications, and execute approved adjustments.
- Facility Compliance: Maintain strict adherence to OSHA safety regulations, equipment maintenance schedules, and 5S cleanliness standards.