Principal Product Manager, Enterprise Change ManagementActive

The opportunity

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What you'll do

  • Own and evolve the product strategy for Toast’s configuration platform, with a focus on:

  • Designing systems that safely manage changes to critical business data,: including validation, versioning, auditability, and rollback at scale

  • Building and evolving a configuration platform that works for SMB, multi-unit: operator, and Enterprise use cases across the Toast experience

  • Exploring and integrating automation and AI-assisted (‘agentic’) workflows: into configuration and publishing experiences

  • Build platform capabilities that enable other Toast teams to develop, test,: and deploy configuration-driven features independently

  • Build and maintain a roadmap in alignment with business OKRs, customer needs, and technical feasibility

What they're looking for

  • Drive feature development from ideation through launch—writing clear specs,: collaborating with engineering and design, and measuring success
  • Partner with customer-facing teams and other development teams to gather insights and evangelize product value
  • In partnership with engineering and design counterparts, lead a development: team by providing clear direction, setting priorities, and fostering a culture of customer-centricity, innovation, and accountability
  • Embrace and advocate for the use of AI tools to accelerate product discovery,: streamline execution, and explore new product experiences - helping shape how we build and what we build.